Risk Management and Resources
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Risk management requires knowledge, including awareness of exposure and contributing factors, methods for limiting risk, and response to losses. Our objective is to support credit union knowledge and ability to manage risk by promoting relevant resources.


Latest Supervisory Priorities

Annually, the National Credit Union Administration (NCUA) shares a list of its primary areas of supervisory focus to assist credit unions in preparing for their next NCUA examination. Please see the link(s) below for more information.

 

ADA Website Accessibility Compliance

With threats of legal action on the rise nationwide and in the Carolinas, the League is sharing information and resources through our dedicated ADA compliance resource page to help credit unions understand the Americans with Disabilities Act (ADA) relative to website accessibility and act accordingly.

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Military Lending Act (MLA)

Effective October 3, 2016, credit unions must comply with the revisions to the MLA implemented by the Department of Defense. A dedicated resource page on our site offers more information to help credit unions understand the MLA and act accordingly.

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Cybersecurity

Financial institution management is expected to monitor and maintain sufficient awareness of cybersecurity threats and vulnerability information so they may evaluate risk and respond accordingly. Financial institutions and their critical technology service providers can use the FS-ISAC and others here to monitor cyber threats and vulnerabilities and to enhance risk management and internal controls.

Cybersecurity Monitoring Resources

 Cybersecurity Links

 

Interest Rate Risk Resources

Through the NCUA’s online Resource Center, credit unions can learn how to better manage their operation so they are less vulnerable to future changes in interest rates.

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Bank Secrecy Act (BSA)

The following resources are provided by the NCUA, and include background on BSA, a review of the BSA/AML Manual, exam resources, and more.

NCUA Resource Center – BSA

NCUA BSA Presentation (PDF)

 

Money Service Businesses

In a supervisory letter, the NCUA provides field staff with guidance on evaluating credit unions that provide account services to money services businesses (MSBs).

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Telephone Consumer Protection Act (TCPA)

In 2015, the Federal Communications Commission (FCC) clarified the requirements of the TCPA, focusing on consumers' rights to stop unwanted robocalls, including both voice calls and text messages. Use the resources links below to learn more and how to avoid violations and consequent litigation.

TCPA Rule & Implementation Guidelines - October 2015

FCC TCPA Summary (PDF)

TCPA Checklist by Experian (PDF)

 

Elder Financial Exploitation

Elder financial exploitation has been called the crime of the 21st century. Recent studies suggest that financial exploitation—the illegal or improper use of an older person’s funds, property or assets—is the most common form of elder abuse and yet only a small fraction of incidents are reported. The following resource(s) below will guide your credit union on how to respond and prevent elder financial exploitation.

CFPB Advisory: Preventing and Responding to Elder Financial Exploitation

Contact Us

NORTH CAROLINA

323 W. Jones Street
Suite 200
Raleigh, NC 27603

800-822-8859 Phone
800-525-7087 Fax

SOUTH CAROLINA

7440 Broad River Road
Irmo, SC 29063

PO Box 1787
Columbia, SC 29202

800-822-8859 Phone
803-732-4268 Fax